Privacy Policy

Effective January 1, 2026

B&S Big Spring Spray Foam Insulation, bigspringsprayfoaminsulation.com, service@bigspringsprayfoaminsulation.com

Who this policy covers

This policy explains how B&S Big Spring Spray Foam Insulation handles the information you share when you use our website, call us or ask for an estimate. We're an insulation contractor in Big Spring, TX. We keep this short and plain so you know what we collect, why we collect it and what you can ask us to do with it.

It applies to every page of our site, starting with the home page, and to the estimate requests and messages that come to us through it.

What information we collect

When you fill out the form on our contact page, we collect what you type in. That's usually your name, phone number, email, address and a note about your house or the job, such as a hot upstairs room or a drafty crawl space. Our contact form is hosted by an outside form service, so your entries pass through that service before they reach us.

When you call or text us, we keep your number and any details you give us about the job so we can follow up.

When you browse the site, it may collect basic technical details automatically. These include your browser type, device, the pages you visit, how long you stay and the general area you're browsing from. We use this to see which pages people find useful, not to identify you personally.

We don't ask for payment card numbers, Social Security numbers or other sensitive details through the website.

Cookies and analytics

Cookies are small files your browser stores so a site can remember a visit. Our site and the tools it runs on may use them to keep pages working and to count visits so we can see how the site is used.

You can block or clear cookies in your browser settings at any time. The site will still work for reading pages and calling us, though some features, like the form, may not behave as smoothly.

How we use your information

We use what you send us to answer your question, schedule a free estimate at your property, do the work you hire us for and follow up afterward. We may also use it to keep records of past jobs, so we can see what went into your attic or crawl space if you call us again.

We don't sell your personal information, and we don't rent it or trade it to other companies for their marketing. We share it only with the services that help us run the business, such as our form and website providers, or when the law requires it.

How long we keep it

We keep estimate requests and job records for as long as we need them to serve you, stand behind our work and meet our tax and business recordkeeping duties. Messages that never turn into a job are usually deleted once they're no longer useful.

Basic site statistics are kept in summary form and aren't tied to your name.

Keeping your information safe

We limit who can see your details to the people who need them to handle your job. We also rely on trusted providers to host the site and form. No website or email system is perfectly secure, so please don't send us anything through the form that you wouldn't want stored.

Your choices and rights

You can ask us what information we have about you, ask us to correct it or ask us to delete it. Some states give residents added privacy rights, and we'll honor any request the law gives you.

You can also ask us to stop contacting you at any time, and we'll take you off our follow-up list.

Children's privacy

Our site is meant for homeowners and property managers, not children. We don't knowingly collect information from anyone under 13. If you believe a child has sent us information, contact us and we'll delete it.

Changes to this policy

We may update this policy when our tools or the law change. The current version will always be posted on this page, and continued use of the site means you accept the updated policy.

How to raise a privacy concern

If you have a question about your information or want to make a request, call us at (432) 263-5187 or send a message through our contact page. Tell us what you'd like us to do, and we'll reply within 1 business day.

You can learn more about who we are on our About page.